Won ÷ (Won + Lost) in the month; 90-day rate in parentheses.
| Value | Target | |
|---|---|---|
| Amsterdam | 48%on target | 90d 50% |
| Haarlem | 80%on target | 90d 50% |
| Utrecht | 35,5%off target | 90d 43,1% |
| Den Haag | 41,7%off target | 90d 45,1% |
| Eindhoven | 66,7%on target | 90d 40% |
Sum of MRR for all contracts signed (signature date) in the month.
Done means: From 54% in Stale (15–60d) to >60% in Fresh (0–14d).
Why: Migrated from PowerPoint — retro not recorded
Decision: drop — Not carried into the next month's deck (migrated)
Done means: 77% Critical deals (+90d) to <13%.
Why: Migrated from PowerPoint — retro not recorded
Decision: drop
The car goes from A to B 🚗 — this goal directly moves your KPIs this month.
Upgrade the road to a highway 🛣️ — makes hitting your KPIs easier in the future.
A great restaurant along the route 🍝 — extra value for members. Optional.
The number you directly influence — your own steering wheel. If it moves, it's because of what your team did.
The result that follows later, often depending on other departments. You can't push it directly — your leading work pushes it for you.
The tsunami rule: when your leading and lagging KPIs are both behind, do more Prove and stop Scale. You don't renovate the kitchen when a tsunami is coming. 🌊
Done means: All key commercial processes are fully documented (signed off by Emilie & Alex), standardized and centralized, with the team able to independently follow them.