Scorecard

Marketing

Samantha

Closed 2 Sept 2026

0 of 3 done

3 not started

Average monthly new leads submitted —

Aug 58/68

None set.

Sales

Sifke

Closed 3 Sept 2026

0 of 3 done

3 not started

Close Rate per city —

Aug 28,6%

None set.

CSM

Marente

Closed 3 Sept 2026

0 of 3 done

3 not started

Renewal Coverage OK% —

Aug No data

No overview of who still needs to have their introduction — not visible in either HubSpot or the member onboarding flow, so intros risk being missed or delayed.

Member Experience

Myrthe

Closed 3 Sept 2026

0 of 3 done

3 not started

SLA Compliance —

Aug + 14,49%

Supplier login by location for AH [done] and BOCCA + working with order schedule

Tech

Vadim

— 34 days overdue

0 of 1 done

1 in progress

Sprint goals completed & sprint velocity 0

Target: Establish a clear process and predictable development; increase velocity over time

None set.

Product

Nicole

— 34 days overdue

0 of 3 done

3 in progress

Sprint goals completed & sprint velocity 78

Target: Increase velocity over time

Choose and install heatmap tool — tool selected, account live, first snippet installed on Carefinder · set 18 weeks ago

Finance

Nesli

Closed 3 Sept 2026

0 of 3 done

3 in progress

Minimize value of overdue invoices € 40.042 overdue

Aug € 40.042 overdue

Automate accounts receivable process in Zenvoices ✗

Expansion

Wouter

Closed 2 Sept 2026

0 of 3 done

3 in progress

Open 3 new locations (2026) —

Aug 3

None set.

Stories DNA

Emilie

— 34 days overdue

1 of 3 done

1 done · 2 in progress

New locations embracing the Stories DNA —

Jun 3 locations onboarding

None set.